Removing staff access and deleting staff

In the event that you need to remove a staff member’s access to your MyConstruct account, this can be quickly and easily done by navigating to the “Staff” option on the left-side menu.

Simply click the drop-down next to the staff member’s account and select “Disable User.” This will prevent the user from logging in to the account.

Once a staff account has been disabled, your allowance will increase, allowing you to create or activate other staff accounts. Disabled users will also be moved to a separate tab (filter by “Disabled”) to keep your active users list clean.

There is no way to “Delete” a staff user; they will remain in the list as “disabled.” This ensures historical accuracy in your data. If a user were deleted, historical items such as Job Notes or uploaded files—linked to that staff user—would also be removed.

If there is a special circumstance where you need to permanently delete a user, please contact support. Otherwise, the disable option is all that is required to restrict access or remove users within MyConstruct.

Read more about managing staff access and permissions.