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  1. MyConstruct Knowledge Base
  2. Troubleshooting

Troubleshooting

Information on common and irregular problems.

Browser issues

  • Clearing browser cache / forcing reload / browser crashes
  • Missing or blank information in a table
  • GTO Plans 'cut off' or too large to display on screen
  • Enabling browser popups for PDFs
  • Problems opening PDF files

Account issues

  • Account Security - Multi-factor Authentication
  • Troubleshooting Xero Synchronization
  • Xero error codes
  • Business name or Email already in use
  • Change of business name

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